Arrival & Check in Information  Julian Markham House

When you first arrive

There will be a few things that we will need to do before you move into your room:

w         We’ll need to check that you have a confirmation letter for your booking as sent by the Housing Services, University Of The Arts

w         You will be given a fire safety briefing and an overview of relevant safety features of the building

w         We will issue your keys and take you through the security details and show you to your room

Flat/room Inventory and Check in Inspection Record

Within the Welcome Guide you will find an inventory of items for your flat/room. Please check that all of the items listed in the inventory are present. Should any items listed not be present, please contact a member of the Hospitality Team within 48 hours of receiving your keys.

Within the Welcome Guide you will also find an Inspection Record. We will have inspected your room to ensure that it is in good and tenantable condition and any comments, where applicable, will be noted on your Check-In Inspection Record. Should you have any additional comments on the condition of your room, please enter these in the ‘customer comments’ box on the Inspection Record form and return to your Hospitality Team within 48 hours.

Check in times

The check in times for Julian Markham House are:

         w The Big Move-In weekends - Sunday 2^nd September & Sunday 16^th September from 10am till 5pm

         w Or, Monday to Friday (following the start date of your Tenancy Agreement) check in any time, we operate 24/7.

As you can imagine, the Move in weekend can get quite busy  so we will need you to be patient with us if there’s a queue.  We tend to get busy around lunchtime so earlier mornings are generally quieter.

To make an appointment or if you have any questions, please feel free to contact us directly on 020 7703 7028 or JulianMarkhamHouse@unite-group.co.uk

Directions

Included within this pack you’ll find directions on how to get to your property. Should you have any problems finding us on the day you move-in, please contact us on 020 7703 7028.

Parking

There are limited parking spaces available for unloading for 30-minute slots at Julian Markham House.

Please ask for access to car park at Reception at Julian Markham House on the day of your arrival.

Internet access

U-WANT

Saxon contents insurance

As part of your tenancy with University Of The Arts London, you also get CORE contents insurance for your possessions with Saxon Insurance.  We strongly recommend that you read the full policy wording, a copy of which is available to view and download at: www.cover4students.com/blockhalls to review that all your possessions are adequately insured. You will be able to insure any additional items such as laptops or bicycles, which are not covered by your core policy, and obtain your insurance certificate.

Contacting us

If you should have any questions or queries regarding your accommodation, please do not hesitate to contact us on 020 7703 7028 or JulianMarkhamHouse@unite-group.co.uk.